Frequently Asked Questions

Find a solution here.

Popular questions

Here are some alerts you may encounter in case something goes wrong with your posting.

Once your campaign has been set up, you can immediately turn on the campaign. Given the organic nature of our service and your growth, you can expect to start seeing results in about 3 days.

Absolutely. Our service uses genuine marketing techniques to deliver real growth to your account. We work well within the constraints of Instagram and we do everything possible to ensure that your account is both safe and secure while using Onpost. OnPost doesn’t save logins and passwords. Be sure that all the data is secured. Onpost is Instgaram API friendly.

Unlike most of our competitors, we do not sell you fake followers. We’ve spent years developing specialized marketing techniques to help you see real, targeted growth with genuine, active followers – so yes, your followers are real.

Yes, Onpost gives you an unique dashboard where you can set your account activities and see the reposrts.

Managing your account

Understand what the warnings you find in our logs are when something is wrong.

Yes, you can set your account growth process speed with respect to Instagram API limitations.

Adding new targeted hashtags and competitors username can be done with afew click on your dashboard.

Yes – you may use your Instagram account as you normally would while using Onpost. However, your growth specialists work hard to ensure that your account is performing the necessary actions to maximize your growth, therefore, we recommend that you keep your own engagement (liking a lot of photos) to a minimum, allowing our team to maintain a safe level of engagement for you.

Yes – you may set your account to private. If we find that your privacy is affecting your growth, we may suggest to switch to a public profile. But this is on a case by case basis and typically private accounts do not affect your performance while using Onpost.

Absolutely not. The followers you gain as a result of using Onpost are real and follow you because they are genuinely interested in your content. They will not disappear when you stop using Onpost.

Billing & subscription

We accept debit cards and all major credit cards, including VISA, Mastercard, and American Express. If you pay annually, you will save up to 20% every year.

Yes – you may pause your subscription at any time. Simply send an email to: hello@onpost.co and ask your growth specialist to pause your campaign for you. This is a great option if you’d like to keep your targets and account information ready for when you’d like to restart your campaign in the future.

If for any reason you are not satisfied with our service within 7 days of signing up, contact us for a full refund – no questions asked.

To update your payment information, simply email: hello@onpost.co and let one of our growth specialists know you’d like to update your payment information.